How It Works
How to rent
Download Yoowifi App
First-time user only
Reserve Device
Enter promo code/member ID where applicable
Delivery/ Self-pickup
Choose your preferred delivery options/ Self-pickup when reserving a Yoowifi device.
How to operate
Power On: Press the power button for 3 seconds
Power Off: Press the power button for 3 seconds
Wi-Fi LED Indicators
Stable network
Service connecting
Abnormal connectivity
Wi-Fi LED Indicators
Stable network
Service
connecting
Abnormal connectivity
Signal LED Indicators
Signal found
Speed limit
No signal
Signal LED Indicators
Signal found
Speed limit
No signal
*Please contact our customer service support at hello@yoowifi.com or WhatsApp us at (65) 6100 9998
Battery LED Indicators
The battery capacity is shown by different color
Charging
**All indicators flashing means is under going system software update**
Returns Options
Local return mailer bag
Simply pack the device and its accessories into the prepaid return mailer bag to any SingPost mailbox
Self-return
Packed the device and it accessories and you may return at any of the pickup/return locations.
International courier
Contact local DHL to pickup device if you have a return mailer bag / arrange your own courier
Delivery Charges
Local
3-4 business days
Free
Express
(order by 10am)
Next business day
$7
Super Express
(order by 2pm)
Delivery takes 6 hours
$20
Standard
International
7-14 business days
$25
Extend/create new trip
Enjoy the convenience of extending the rent of your current device / create new rent for use at a later date when you already have a device.