A pocket wifi – also known as MiFi, wireless dongle, or global/mobile hotspot – works similarly to your wireless router at home. When switched on, it creates a wireless hotspot to which anyone in the vicinity can connect, assuming they have the password.

Unlike your wireless router at home, the pocket wifi is portable (it fits in your pocket), doesn’t require any setup, cables or installation, and works seamlessly worldwide. Just switch it on and connect.

This means you can travel the world with your smartphone, laptop, tablet, game consoles etc., knowing that you can securely and reliably connect all your devices to the internet, whenever you want.

The pocket wifi only gives you an internet connection, it does not enable regular SMS / MMS via your cellular network, however, it does allow messaging via WhatsApp, Skype, Viber etc.

Yes, however, a fair usage policy applies. Each price plan has a capacity indicated, upon reaching this capacity, your usage will be slowed down. Do select the plan that best fits your requirements.

Yes, because the pocket wifi uses wireless internet, it works even with carrier-locked devices!

To connect to the pocket wifi, press and hold Power Button for 2 secs, the power ON/OFF LED light will appear on the device, the first light from the left. The middle light will turn green when the connection is detected. The last LED light will turn green, indicating a 4G connection is available.

Configure your wifi settings on your mobile device, locate the pocket wifi’s unique network name (SSID) and enter the password.

The pocket wifi uses patented virtual SIM technology to allow seamless connectivity all over the world. When you power up the pocket wifi, it will automatically figure out what country it’s in, and choose the best network operator for you, via a bank of SIM cards it can access in the cloud. It will then connect to the data network of that operator. All these happens discreetly in the background, so you will never have to fuss over it.

The pocket wifi with a fully charged battery will last up to 12 hours while connected to one device. The device can be charged via a USB or wall outlet (both cables included).

You can connect up to five different devices to one pocket wifi. Please note that the connection speed will be shared among each device connected, so having five devices connected at the same time could result in speed slowing down.

Quick Start Guide Portable Wifi Hotspot

The pocket wifi works with any WiFi-enabled device, such as laptops (e.g. Windows & Mac), smartphones (e.g. iPhone, Android, Blackberry, Windows Phone) tablets (e.g. iPad, Samsung Galaxy, Kindle) and anything else that can connect to WiFi (e.g. game consoles).

MB and GB stand for megabytes and gigabytes, respectively. To get the GB value from an MB value, you need to divide the MB value by 1024, e.g. 1024MB = 1GB, 512MB = 0.5GB and 3072MB = 3GB.

A standard web page will likely download between 200-500KB of data. However, websites with a lot of media content (pictures or videos) such as Facebook, Instagram, Youtube, etc. may use substantially more data.

A general rule of thumb is that 50MB is enough for 250 emails. However, any attachments can greatly sway this number. A simple text email will only be a few bytes.

A simple voice call via Skype will use around 4KB /second, while a video call will be 650KB/minute. However, this will vary according to coverage, as Skype will automatically increase or decrease call and video quality according to your internet speed. As a reference, a 15-minute audio call could use around 5MB, while a 15-minute video call could use around 10MB.

Online gaming on a PC will use a maximum 100MB/hour – usually around 70-80MB /hour. This is regardless of the type of game because graphics do not factor into data consumption, meaning games like Minecraft and Call of Duty will use the same amount of data. However, one important aspect to consider is ping time – mobile data connectivity can be a lot slower than your home LAN network. For this reason, players may experience lag while playing simply because the internet speed is insufficient (e.g. when connected to 3G). For games where success depends on reacting quickly (shooters), a 3G connection may be too slow for the game to be playable. If you want to avoid latency issues, opt for the 4G upgrade!

There are a variety of factors that could contribute to rapid data usage.

The main way to use a lot of data quickly is by downloading or streaming audio/video (e.g. Spotify, Netflix, P2P); this can easily result in data usage of over 100MB in 15 minutes. For your reference, a standard-definition movie is usually around 700MB.

In addition, certain programs will consume data in the background without giving any indication of doing so. For example, system updates are usually downloaded and installed automatically without a prompt. Backup software (such as iCloud, Dropbox and GoogleDrive) will continuously use data throughout the day – in fact, most Mac / iOS devices come pre-configured with a backup feature always enabled. Other programs such as Skype and other chat clients will also contribute to data usage if kept on continuously. Finally, you should be wary of email clients such as Outlook and Entourage, which constantly download both emails and attachments.

Remember that any data usage is amplified when sharing the connection between multiple devices or people, meaning even “normal” activities such as web browsing will consume more data when multiple devices are connected at the same time. For that reason, we recommend you share the above information with anyone who will be using the pocket wifi with you!